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Services

Reaction Services


ubuntu security carUbuntu Security owns a large fleet of response vehicles on permanent control. Our fleet is active 24 hours a day and is manned by efficient, highly trained response officers. Every vehicle is in radio contact with the Ubuntu Security Control Room, receiving and sending critical information pertaining to alarm activation and incidents.


Armed Response Vehicles

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Ubuntu Armed Response vehicles are the best equiped vehicles in the market.



  • Equipped with Panic buttonsreaction_img3

  • Medical Back-up

  • Fold Up Step Ladder

  • Fire Extinguisher

  • Rechargeable Maglite

  • Shock Stock

  • 2 Way Radio


What makes Ubuntu Armed Response Division so unique?


We have a 24 hour GPS tracking on all our vehicles.car2 This allows our Control Room to dispatch the vehicle in closest proximity to a client’s premises in an emergency.


pic_46The Control Room dispatcher can also guide the response vehicle to the specific premises in faster time. When an alarm is triggered the Control Room not only dispatches the Armed Response Vehicle but keeps in radio contact with the Reaction Officers to guide and support.



Ubuntu Armed Response Division is the best response division in South Africa with the:



  • Best equipped vehicles

  • Best trained officers in the field

  • Operates in the whole of Pretoria


Response Officers:


Before an officer is appointed they have to pass exhaustive background and criminal checks.


Officers are put through rigorous Physical & Mental testing to ensure that they are fit and able to perform their duties.


Regular Polygraph tests ensure that our response officers are reliable and above suspicion.



Reaction Officers Gear:


Level 3 Bulletproof – Combat level


Handcuffs


Firearms


Training:



  • Continuous training improves services levels and increase performance. In Ubuntu we invest in our people by providing training that keeps them on high performance levels and ahead of the criminals.

  • The instructors used by Ubuntu are some of the best in the world.

  • Ubuntu staff participates in monthly training programs setting a high standard in the security field.


Standard Training


First Aid


Basic Handgun


Physical Fitness


Crime Scene Management


Home and Building Entry


Unarmed Combat


Knife Techniques


Anti Hi-Jacking


Approaching Techniques


Observation Techniques


Regular evaluation of Reaction Officers is done to ensure performance


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Monitoring Service


Ubuntu Security Control Centre

The Control Room was established in September 2001. At that time the Control Room was small and consisted of one controller and two guard sites.monitor_img1


In the 20 years since our Control Room has grown from its humble beginnings to a fully functional state of the art Control Centre. From one controller it has grown to a staff count of  three operators per shift, an Operational Manager and a 2IB on shift.  Every 24 hours period consists of 3 full shifts, operating round the clock for seven days a week.


The Control Centre consists of three major departments. Alarm Monitoring & Response, Guarding Control and CCTV Monitoring.


Alarm Monitoring and Response

To ensure the effective 24 hour Monitoring of our Control Center it is equipped with the latest proven technology, assuring a complete backup system (hardware, software and in house IT personnel) that enables the centre to remain operational in events such as power failures, lightning strikes, general equipment/software failures, etc.


Ubuntu Security is a specialist in 24-hour monitoring of security systems and can monitor various types of signals from our clients, differentiating between normal household and commercial applications and security monitors.


Alarm signals from domestic appliances












































Special code when a user is forced to disarm alarm system / Armed Robbery
PANIC Distress emergency at premise require armed response / SAPS assistance
MEDICAL Medical emergency at premise require paramedical response assistance
FIRE Fire emergency at premise require fire-brigades assistance
BURGLARY Specific area or zone violation require armed response assistance
MAINS FAIL Indicating power failure at premise
LOW BATTERY Indicating low battery condition at premise
SYSTEM TEST Ensuring effective communication & system operation
TECHNICAL Includes: Fuse Blow, Siren trouble, Technical assistance required, etc.
SMS NOTIFICATION All events being sent by SMS to client’s cell phone

  Commercial Monitoring

























OPENING IDENTIFICATION OPEN UP BY MR. BOOYSEN
CLOSING IDENTIFICATION LOCK UP BY MR. BOOYSEN
SMS NOTIFICATION ALL EVENTS BEING SENT TO CLIENT’S CELLPHONE
OPENINGS / CLOSINGS MISSED NO OPENING OR CLOSING RECEIVED FROM PREMISES
SPECIALISED MONITORNG GAS DETECTION AS WELL AS FRIDGE TEMPERATURE

  Off Site Monitoring



  • Off Site Monitoring allows you to concentrate on your core business while we watch your business for you.

  • With technology advancements CCTV has become the most valuable and cost effective method of loss prevention, safety and security tools available today.

  • The Ubuntu Control Centre can also monitor and control electric systems such as lights, doors and alarm systems


By investing in the CCTV system your company’s overheads are reduced leading to an increase in profit through:


  • pic_41Reduction in employee theft and inventory shrinkage

  • Deter crime by visual monitoring

  • Improvement of management control

  • Protection of physical assets


Let Ubuntu Security design a fully customized system to suit your business’ unique needs and provide you with complete training, maintenance and ongoing customer support.


Ubuntu Security offers the latest features available in digital video security technology:



  • Digital video recording with virtually unlimited storage capabilities

  • Remote control of PTZ cameras by use of software or controller keyboards

  • Advanced dome cameras featuring programmable pan, zoom, tilt actions

  • User-definable recording schedules

  • Intelligent motion detection with programmable areas and real time motion sensitivity

  • Rapid search by time/date for specific events and areas: camera, session, system, maintenance, input, output, video-loss, motion detection and recorded data.

  • Video enhancement capabilities for examining incidents with scientific accuracy

  • Complete integration with all electronic systems in your facility including alarms, microphones and access control

  • Integration with our Central Monitoring services

  • Power loss protection

  • Data recording of ATM and POS transactions


Guarding Services


Armed Security Officers


Banking Security


pic_66Business Park Security


Industrial Security


Residential Estate Security


Retail Security


General Guarding Services


Estate Security


Ubuntu Guards are well versed in the application and management of modern security technology. Due to our service excellence our clients are loyal supporters who are eager to extend their Ubuntu services package to see to their business needs. The Guarding aspect is the largest and most visible sector of the security industry, concerned with safeguarding of fixed assets, property and people.


Commercial:

The supply of specially trained, uniformed and equipped security officers to blend in with the up market image of the commercial environment and to deal with its peculiarities, such as a demanding public and high expectation from tenants.


Access Control:

Controlling the access and egress of people and/or assets to a broad base of premises, which include industrial, commercial, office parks, high rises, motor industries, residential, agricultural, fuel depots and government support infrastructures.


Civil disobedience and or riot control:

The ability to provide specifically trained security officers to operate within the specialized and often unfriendly industrial environment. To deal with large numbers of employees, the complexity of industrial plants, their size and sometimes their remoteness form other developments.


 Retail Security


  • Ensuring that tenants are able to conduct their business without fear of criminal interference.

  • Ubuntu provides a comprehensive security and safety service to retail owners and  their tenants.

  • Prior to the commencement of any service a full risk survey and report will be undertaken in conjunction with specifications received from client.


 Internal Security


  • We offer highly visible security officers at entrances and exit points tasked with identifying potential criminal elements.

  • Security officers are trained in all aspects of security discipline, with strong emphasis on observations, visibility, public relation skills and communications.

  • Officers will be dressed in purpose designed uniforms, unique to Ubuntu standards.


guarding_pic1

 External Security


  • Parking areas patrolled by safety officers on foot or bicycle, which effectively discourages potential criminal elements through presence and identification of suspicious individuals.

  • Safety officers perform a public relations function as they are able to provide general information regarding the respective retail of customers.


Residential Estate Security


  • To provide an all encompassing service to golfing and residential estates and in doing so give residents and visitors the highest levels of safety and security.

  • To complete a comprehensive survey of the estate or property and to compile a report and recommendations around the full spectrum of safety and security.


guarding_pic3

Management involvement and support

Regular meetings are held with clients and operational staff while senior management visits estates during and after working hours for security updates.


Perimeter Security

To control and monitor the perimeter of the estate with regular patrols supported by measures such as CCTV, security fences, security walls and other electronic equipment.


Access control

guarding_pic2To manage the access and egress of all residents, visitors, domestic workers, contractors, casual labour, estate agents and any deliveries to the estate through the use of dedicated access cards, CCTV, pre-clearance of visitors and other contract specific measures.




Armed Reaction

To provide immediate response for emergencies by way of armed reaction when required.


Integrated Services


Security Products


As South Africans we are made aware of criminal events every time we pick up the daily newspaper or watch the news on television. With every national crime statistics report the situation only seems to get worse. Although this is a highly unpleasant and frightening subject it is not one we can afford to avoid. Have you considered installing burglar alarm systems in your home and never followed through?When your family’s safety is at stake there are no excuses! A wide range of products are currently available on the market and Ubuntu has searched far and wide to find the best suited products for the South African situation. Only the highest quality of products are used by Ubuntu Security.


To view other products, please follow the links below:












Detector Types Control Panels
Camera Types DVR Recording

Personal Protection



  • VIP Protectionpersonal_1

  • Escorting

  • Executive Protection


VIP Protection:

Although the South African government and the local police force are tasked with ensure the physical safety of citizens limited budgets, staff shortages and low morale in our security services means that they can not always be counted on. This is where Ubuntu VIP Protection steps in to address the shortcomings.



  • VIP Protection consists of highly professional and efficient bodyguard teams who are dedicated to maintaining your safety and well-being. When you make use of our highly qualified Close Protection Operatives you are allocated a team of professionals to ensure your safety, the safety and security of your family and your property.

  • Our teams are trained to minimize the impact of their presence on your quality of life and cause as little disruption as possible.

  • We are here to ensure that you have peace of mind and that you can sleep soundly at night.

  • We provide physical and electronic security, utilizing the most sophisticated and up to date equipment available – centralized monitoring of security systems, Perimeter Security, Security services for mass events, armed escorts or celebrities, artists, models & VIP’s.

  • Our disciplined protection personnel are trained to take action at a moment’s notice and safeguard employees who are at risk.

  • Trained in accordance with the highest industry standards our protection professionals specialize in proactive security tactics while maintaining a sophisticated level of professionalism, discretion and acute judgment.

  • With Ubuntu VIP Protection You can rely on a dependable and consistent standards of service for physical security.


Who uses our VIP Protection program?


  • We specialize in the protection of: High profile television superstars, musical artists, professional athletes, politicians, diplomats, royalty and corporate executives.

  • Are you a target of threats or personal harm? If you are an athlete, entertainer or any public figure, your safety is our top priority.


Escorting

Is the Security Escort service for you?


Ubuntu Security Escort is for anyone and everyone. From personal protection to man-down capabilities and guard tour features for correctional facilities, asset tracking in museums and financial institutions to patient monitoring in hospitals, fall-down detection for assisted living facilities and retirement communities to monitoring cash runners and public safety at sports and entertainment venues, Ubuntu Security Escort has the solution to suit your need.



  • An array of transmitters along with numerous system options and ease of use makes Ubuntu Security Escort the ideal resource for virtually any user.

  • Ubuntu specialize in escorting business people in high risk areas.


We provide travel security and tour escorts for dignitaries and VIP clients. We will escort you and your travel party safely to sightsee and visit places of interest, including the finest restaurants, attractions, and clubs in the area. We provide highly trained armed and unarmed plain clothes bodyguards to keep you out of harm’s way 24 hours a day.




EXECUTIVE PROTECTION

personal_2Close protection is known by a myriad of names such as body guarding, VIP Protection, Personal Protection, Personal Security Detail, Executive Protection or Dignitary Protection. Clients in high risk close protection rely on close protection teams or protective security details for their personal security. These teams tend to be high profile and/or high risk.



Executive close protection requires individuals with at least the following traits:



  • Altruism

  • Amorphic

  • Intelligence

  • Confident

  • Ethical

  • Disciplined

  • Modest

  • Reliable

  • Well groomed

  • Decisive

  • Alert

  • Even tempered


Ubuntu utilizes Executive Close Protection (CPO) of the highest caliber of service. These men are multi-skilled. The main responsibilities of an Executive Protection Officer in relation to their client will include:




    • Safety

    • Security

    • Privacy

    • Peace of mind

    • Employees are trained in-house to ensure consistency and reliability of service



Personal protection



  • VIP Protection

  • Escorting

  • Executive Protection


VIP Protection:

The South African government and local police service does not currently have the resources to provide VIP Protection on request. This is where private security services steps in. Ubuntu VIP Protection is geared to address this need with the utmost professionalism and years of experience.



  • VIP Protection consists of highly professional and efficient bodyguard teams who are dedicated to maintaining your safety and well-being. When you make use of our highly qualified Close Protection Operatives you are allocated a team of professionals to ensure your safety, the safety and security of your family and your property.

  • Our teams are trained to minimize the impact of their presence on your quality of life and cause as little disruption as possible.

  • We are here to ensure that you have peace of mind and that you can sleep soundly at night.

  • We provide physical and electronic security, utilizing the most sophisticated and up to date equipment available – centralized monitoring of security systems, Perimeter Security, Security services for mass events, armed escorts or celebrities, artists, models & VIP’s.

  • Our disciplined protection personnel are trained to take action at a moment’s notice and safeguard employees who are at risk.

  • Trained in accordance with the highest industry standards our protection professionals specialize in proactive security tactics while maintaining a sophisticated level of professionalism, discretion and acute judgment.

  • With Ubuntu VIP Protection You can rely on a dependable and consistent standards of service for physical security.


Who uses our VIP Protection program?

We specialise in the protection of:


High profile Television Superstars,


Musical Artists,


Professional Athletes,


Politicians,


Diplomats,


Royalty,


Corporate Executives.


Are you a target of threats or personal harm? Whether you are a celebrity or not our VIP protection services are for you! 


Escorting

Is the Security Escort service for you?


Ubuntu Security Escort is for anyone and everyone. From personal protection to man-down capabilities and guard tour features for correctional facilities, asset tracking in museums and financial institutions to patient monitoring in hospitals, fall-down detection for assisted living facilities and retirement communities to monitoring cash runners and public safety at sports and entertainment venues, Ubuntu Security Escort has the solution to suit your need.



  • An array of transmitters along with numerous system options and ease of use makes Ubuntu Security Escort the ideal resource for virtually any user.

  • Ubuntu specialize in escorting business people in high risk areas.


We provide travel security and tour escorts for dignitaries and VIP clients. We will escort you and your travel party safely to sightsee and visit places of interest, including the finest restaurants, attractions, and clubs in the area. We provide highly trained armed and unarmed plain clothes bodyguards to keep you out of harm’s way 24 hours a day.




EXECUTIVE PROTECTION

personal_2


EXECUTIVE PROTECTION

Close protection is known by a myriad of names such as body guarding, VIP Protection, Personal Protection, Personal Security Detail, Executive Protection or Dignitary Protection. Clients in high risk close protection rely on close protection teams or protective security details for their personal security. These teams tend to be high profile and/or high risk.



Executive close protection requires individuals with at least the following traits:



  • Altruism

  • Amorphic

  • Intelligence

  • Confident

  • Ethical

  • Disciplined

  • Modest

  • Reliable

  • Well groomed

  • Decisive

  • Alert

  • Even tempered


Ubuntu utilizes Executive Close Protection (CPO) of the highest caliber of service. These men are multi-skilled. The main responsibilities of an Executive Protection Officer in relation to their client will include:




    • Safety

    • Security

    • Privacy

    • Peace of mind

    • Employees are trained in-house to ensure consistency and reliability of service



Special Events



  • Ubuntu Event Management was established when we recognized a distinctive need in the market for an overall Event Management solution.

  • Ubuntu can provide you with a one stop service for your special event, no matter how big or small the event may be!

  • Ubuntu will gladly supply you with security officers for any type of event:

    • Inside the venue

    • At access points and the car parks

    • Concert ticket controllers at entrances

    • Guest Relation Officers for inside the venue

    • At Sporting Events

    • For Large Gatherings

    • Event Drivers

    • Body Guards for your VIPs and Event Coordinators

    • Ubuntu will assist in the overall management and control of any event.




pic_63pic_62


HANDS-ON MANAGEMENT OPERATIONS

Ubuntu insures that you’ll have access to a Manager/Co-coordinator to assist and advice on various issues at the event at all times – during build-up, event and breakdown. Services provided will accomplish the following objectives:



  • Help event organizers fulfill their moral and legal responsibility of protecting spectators, officials, competitors, employees, the community and the environment to the highest standards.

  • Facilitate compliance with the contractual minimum security and safety standards obligations of the sanctioning body.

  • Facilitate compliance with the regulatory requirements of municipal agencies.

  • Protects a facility from suffering financial losses, regulatory fines, loss of market share, damages to equipment or products and business interruptions.

  • Reduce exposure to civil or criminal liability in the event of an incident.

  • Improves a venue’s reputation and credibility with spectators, competitors, employees, suppliers and the community.

  • Capability documentation from event security company may reduce venue insurance premiums.


event_2event_1


K9 Units


pic_34

Ubuntu guard dogs are trained to protect their handlers, to intercept perpetrators and to be alert to intruders in their patrol areas. Guard dogs are also trained to obey no more than one handler and responds immediately to controller’s commands.



  • All the company dogs are properly kenneled, groomed and fed. Dog handlers are all issued with standard equipment such as leashes, choke chains etc.

  • Most security professionals rely on law enforcement teams that are dispatched as part of the response threat.

  • This approach is normal, cost efficient, and meets most core standards.

  • An organization should plan ahead to ensure the effectiveness of a local security enforcement response team.


Passive People Response Dogs


  • Passive people response dogs are trained to indicate the presence of explosives, arms or ammunition on any person or in hand luggage, by sitting down in front of that particular person or piece of luggage.



  • The dogs move around in crowds with its handler without disturbing or interfering with spectators or passengers


Patrol/Apprehension dogs


  • Patrol or Apprehension dogs are specialist dogs that have been trained to function with a handler in apprehending fleeing persons, to search buildings, containers, and vehicles for persons in hiding or specific objects, such as evidence that has been discarded.


Corridor dogs


  • Corridor dogs do not have specific handlers but are trained to patrol wire fence corridors around the perimeter of any property.

  • They are trained to investigate and react to any suspicious sound or scent within the area they have to guard.


ATM and other Bank related Crime Preventative dogs


  • The ATM dog (ie. The German Shepard) is trained to walk next to his handler through streets and sidewalks crowded with pedestrians.

  • The German Sheppard dog has been taught to apprehend criminals who attempt to flee through areas congested with bystanders. The ATM dog can distinguish between innocent bystanders and suspects – to apprehend only the suspect in questionk9pic_1.

  • The German Sheppard dog is also trained to search for suspects in hiding, for instance in car parks.


Search and Rescue dogs


  • Rescue dogs are specially trained to search for, and locate persons lost in vast landscapes of forests, mountains, underground areas etc.

  • They are trained to locate bodies buried underground.

  • Search and Rescue dogs are capable of searching for victims of drowning whose bodies have been submerged, and they are able to pinpoint the exact underwater in order for divers to retrieve the body.



Asset in transit division


The Asset in Transit division of Ubuntu Security is responsible for the secure transportation and safekeeping of money and other valuables.


Ubuntu Security delivers service that is consistent and professional to enhance your business’ performance.


Ubuntu Security uses remote controlling through GSM signals (Global System for Mobile Communications), live video recordings and satellite tracking to ensure the protection of your assets and to clamp down on crime.


In the field of Corporate Asset Protection, Ubuntu Security has a proactive and customized approach to suit the individual needs of the client.


Ubuntu provides Asset Management solutions to a wide range of clients:



  • Financial Institutions

  • General Retail

  • Motor and Fuel

  • Food stores

  • Drug stores

  • Hotel and Leisure

  • Government

  • Media and Entertainment


Ubuntu Offer:

Value     Service     Support


Event Fencing



  • pic_81Ubuntu offers a range of products to make any event a successful one.

  • Ubuntu offers heavy duty control barriers that are suitable for pedestrian and crowd control:


Crowd Control is the overall responsibility of the Security Manager with assistance of stewarding and Site Safety Staff – A Security Plan is used as reference point for operational and organizational issues.


pic_82Events are scheduled to balance attendance to different performances to prevent excessive crowds at any one scheduled performance.


At Ubuntu Security, we offer the most complete line of Safety & Security related products for crowd control.



  • These products are available for hire and are of high standard.pic_83

  • Ubuntu has well trained and experienced management and staff that is available to ensure the equipment is set up correctly in the shortest possible time phrase to make sure deadlines are achieved.

  • Ubuntu Security enhances public safety.

  • Ubuntu Security offers temporary Crowd Control Barriers for any type of event.

  • Sandbags are optional for additional support.


Having a good crowd control barrier in place before your event is one of your most important tools. Preventing the need for “controlling” a good crowd is your best defense against an unruly mob.


pic_86Event guests are actually looking to you for guidance. Show them where to go and what to do by assembling an effective barrier ahead of time.


A crowd control barrier is a device that directs traffic. We don’t look at “Crowd Control” as a negative term. In fact, we know that proper organisation protects employees, customers and event guests.


Cleaning Services


Ubuntu Cleaning provides Industrial, Retail, Commercial and Professional Cleaning Service with local expertise.pic_78 At Ubuntu we are client focused and service driven.


Our business philosophy of local service, with related capabilities, is the key to our success. Ubuntu has a veteran leadership team – knowledgeable and committed to excellence.


We are a “hands – on” company. Our leadership team is responsible and accountable for Ubuntu Cleaning Services integrity.


Our vision is constant and unwavering: to be our customers’ best vendor.


We’re delivering on our commitment to drive excellence into all that we do.


Here is a quick reference outlining some of the industries where we provide value-added Janitorial Services:


  • Offices/Office Buildings

  • Theatres

  • Schools

  • Medical Groups

  • Banks

  • Financial Institutions

  • Retail Stores

  • Religious Institutions

  • Restaurants

  • Factories/Industrial Buildings

  • Sports Facilities

  • Institutional Facilities

  • Government Facilities

  • Hotels

  • Transportation Companies

  • Airports

  • Casinos

  • Country Clubs


24 hours / 7 day service


Why Choose Ubuntu Cleaning?

Creative recruiting of quality employees


Each staff member undergoes a criminal background check


Complete, effective training


Regular and spot inspections


Innovative systems and equipment to improve indoor air quality and overall cleanliness


Quality management and supervision assure consistent quality


Office Cleaning For Your Company

pic_79


  • Let the leading company in office cleaning business tailor an office cleaning program to meet your firm’s needs.

  • Presenting a clean business environment is paramount to impressing clients and customers and improving morale among your employees.

  • Our expert office cleaning staff will provide your company with a worry-free way of maintaining a professional atmosphere day after day.

  • We do the work, so you can concentrate on your business.

  • pic_80Whether your company requires daily or monthly office cleaning services for your building, we will customize an office cleaning program specifically geared for your business.

  • From reception areas to restrooms, Ubuntu Cleaning has the expertise for cleaning your office building and getting the job done right the first time.